New Delhi, Jan 7 :IT major Tata Consultancy Services (TCS) Today  said it has been selected by the Ministry of External Affairs (MEA) for the second phase of Passport Seva programme.

TCS will refresh existing facilities and systems and develop innovative new solutions to enable issue of e-passports and further enhance the citizen experience using technologies such as biometrics, artificial intelligence, advance data analytics, chatbots, auto-response, natural language processing and the cloud.

“TCS has been playing a vital role in building a Digital India, driving transformation programmes of national importance. Our partnership with MEA over the last decade has become a benchmark in public-private partnership for citizen services,” said Tej Bhatla, Business Unit Head, Public Sector, TCS.

“We are pleased to be selected for the next phase of the Passport Seva Program and look forward to driving further innovations and improving citizen experiences using our contextual knowledge and digital technologies,” he said.

TCS has been running Passport Seva Kendras (PSK) across the country.(UNI)