HYDERABAD, OCT 12 : [24]7.ai, a global leader in intent-driven customer solutions and contact center services, on Thursday announced that it has ramped up recruitment drive at its Bangalore and Hyderabad centers.

It is actively hiring customer support advisors for both voice and chat services, the company said in a release here.

Leveraging India’s expansive talent pool, [24]7.ai is also set to strengthen its workforce by targeting talent from key Tier 2 & 3 cities like Mysore, Mangalore, Hubli, Dharwad, Chittoor, Tirupati, Coimbatore, Vizag and Vijayawada.

The company already has hired over 40% of its Talent needs with candidates from Tier2 cities.

With the recruitment drive already underway, the company is proactively collaborating with educational institutions to leverage the growing pool of nascent fresher talent, who will account for one-third of the company’s talent needs.

Concerted women centric recruitment drives have also taken up the women centric hires to 41% of overall recruitment.

[24]7.ai was recently rated amongst the “Top 50 best places to work for women” by the global expert in workplace culture, ‘Great place to work’- for the 5th consecutive year.

Namit Jauhari Country Head India, [24]7.ai said, “It is promising to see that the landscape of employment in India is finding new centers of talent in Tier-2 & 3 cities.Opportunities are offered for fixed term and short-term hiring so that both graduate and undergraduate talent can benefit from our intensive training programs and exposure to working for Fortune 500 companies.”

Nina Nair, SVP & HRD Head, India and Americas, [24]7.ai said, “We stay strongly invested in our people and nurture freshers to grow them into leaders.

The new joiners also get an opportunity to work with Fortune 500 clients using cutting- edge conversational ai technology. to empower and support them.(UNI)